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Industry 02 · B2B

Technology advisor and B2B sales

B2B sales and channel work in technology and telecom: technology advisory, managed services, sales process design and partner programs. Paddock20 works through a technology services distributor. AT&T Business Fiber (Direct Corporate) came first.

What it is

What a technology advisor does.

A technology advisor helps a business choose and buy connectivity, cloud, security and communications services. The advisor stays with the account after the sale. Selling it is the same craft in reverse: a process with named stages and one owner for each. Buyers get a straight assessment. Sellers know what happens next.

Managed services covered

  • IT consulting
  • Cybersecurity
  • Help desk support
  • Cloud service management and monitoring
  • Network infrastructure procurement and management
  • Data backup and disaster recovery
  • Technology procurement and management
The practice

In the field's own terms.

Practice

  • Technology advisory and agent-channel sales
  • Managed services provider (MSP) operations
  • Sales process design
  • ICP definition and pre-call research
  • Discovery frameworks and BANT qualification
  • Value-based selling and CFO-ready proposals
  • Market development funds (MDF) and vendor co-funding
  • Referral and channel partner program design

What the work covered

  • A 13-person Business Fiber team at AT&T, Direct Corporate, 2023 to 2024
  • A technology advisory practice working through a technology services distributor, 2024
What a client gets

The deliverable.

A sales process with named stages and one owner per stage, a discovery script that qualifies in 15 to 20 minutes, and proposals that open with the numbers a CFO reads first.

Credentials

  • Top Regional Sales Manager, AT&T, June, August and October 2023
  • Sales and Technology Advisor, technology services distributor partner network, 2024
Common questions

No surprises.

What is a technology advisor?+

A technology advisor helps a business select and buy telecom, cloud, security and network services across many providers, then supports the account after the sale. Paddock20 does this work through a technology services distributor.

What is managed services?+

Managed services means a provider runs part of your technology for a monthly fee: IT support, security, cloud, backup and network management. The seven kinds Paddock20 advises on are listed on this page.

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A sales process with named stages and one owner per stage, a discovery script that qualifies in 15 to 20 minutes, and proposals that open with the numbers a CFO reads first.

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